Home
Terms and conditions
Contact us
Versión en Español
 
Wednesday, 17 september 2014   |   Local Time: 05:32   |   Temperature: °
  • cabecera-1
  • cabecera2
  • cabecera3
Start date:
Departure date:
Room type:
Number of rooms:    
FREQUENTLY ASKED QUESTIONS Bookmark and Share

What Currency are your rates in?
Our rates are in American dollars.

What is your tax?
Our rates include only 10 % service charge, the 18% sales taxes ( IGV ) doesn’t apply to foreigners to stay in the country for less than 60 consecutives days.
Foreigners must present the Andean Immigration Card and the original passport in order to be exonerated from the sales tax.
The Andean Immigration Card, is the form given to you during your flight to be handle to the Peruvian Authorities at the Airport.

Do you have a restaurant?
Yes, "MR KOALA" our Restaurant is open 24 hours, we offer a variety of Peruvian cuisine and you can enjoy the famous Pisco sour at our bar.

Is breakfast included?
Yes, American breakfast is included in the rate.

What is your Cancellation Policy?
24 hours cancellation notice is required on all reservations to avoid a cancellation penalty equal to one night’s room plus tax

Why do you need my credit card number when I book?
We do not charge anything to your card at the time of booking, your credit card details is used to guarantee your reservation. Payment should be made in the hotel, either in cash or credit card.

What time is check-in and check-out?

Check-in time is 13:00 hours. If you arrive earlier and the room is ready, you can check-in right away.

Check out – time is 12:00 hours. If you require a late check out, it depends on our availability and the rate is half the room rate.

Whom should I contact to if I have some problem with my reservation?
You can contact us at 00511– 4267204, our front desk staff speaks fluent English and is open 24/7 , they would be pleased to answer to your questions or email us any time.

Can I store my luggage while I’m traveling through Peru or after my check out?
Yes, We have a luggage storage facility, which is located next to the reception area, this service is free of charge.

How can I get to you from the airport?
The 15 km ride from the airport takes approx 30 minutes depending on the traffic. The best way to get to us from the airport is by taxi, the Hotel can organize this service for you.

How far are you from Downtown?
We are located in the heart of Lima Center, just three blocks from the Main Square and the Government Palace.

Is it safe to walk around the Downtown area?
Yes, the security in the area has increased, walking through the streets of Lima is safe enough to enjoy it.

What about shopping?
There is a Supermarket called Metro, which is located two blocks from the Hotel, in the pedestrian street behind us called Jr. De La Union, you can find everything from fast food chains to department store, if you are looking for Peruvian crafts, two blocks up there is mall specialized on it.

How far are you from Miraflores?
The ride takes approx 20 minutes by taxi, the fare is about USD 3.00 or 10.00 local currency.

Wih the new Public Transportation System called "El Metropolitano", you can get to Miraflores and Barranco in a fast and unexpensive way, there is a Bus Station very close to the Hotel.

What is the weather like in Lima?

Lima has a mild, coastal desert climate with no extreme temperatures. In winter the lowest temperatures is 14 C and in summertime it reaches 30 C.

Locations   |   Rooms and rates   |   Reservations   |   Search reservations    |   Services   |   Gallery   |   What to do in Lima   |   Frequently asked questions
© 2010 Hotel Kamana All rights reserved | Jr. Camaná 547 - Lima (Donwtown), Lima - Perú | phone: (+ 511) 426-7204